Terms of Service
If you require emergency maintenance after the posted hours, such as on weekends or holidays, you will be charged our base rate of $50 per hour with an additional charge of $50 per hour for after hours assistance.
Projects where the total cost is over $600 an An initial 30% deposit will be due at contract signing.
The remaining 70% balance will be due upon acceptance of the completed web development project before it is released to the client or unlocked to the internet.
Logo Projects and Graphic Work need to be paid for before any high resolution finals and illistrator and photoshop files are released, this is not negotiable.
Domain and Hosting Paymens can be paid for via automatic credit card payments, if you wish us to invoice you instead please let us know.
Sitebuilder Monthly Payments are managed by a stripe subscription plan, normal minimum contract length is 12 months unless otherwise agreed apon in writing.
If no payment has been received 30 days after a project has been completed the site will be suspended and locked until the Full Outstanding payment has been received.
A Late Fee of 10% will be added to the Invoice if payment is not received within the next 30 days.
Invoices for updates or additional services need to be paid within 30 days of issue, falure to pay invoices will result in a suspension of hosting or website untill the full amount has been paid.
A Late Fee of 20% will be added to the Invoice if payment is not received within the next 30 days.
If you are having or think you will have trouble paying the Invoice on time contact Jon Web Design about a Payment Plan.
For Domain Payments, if no payment is received the domain will expire, you can quickly reaqquire the domain by paying what is owing within 30 days.
For monthly Hosting payments you are given up to 7 days to pay the monthly fee if a payment has failed, please make sure to up your details before you hosting account is suspended.
Sitebuilder Monthly Payments, if you cancel the monthly stripe subscription payments your access to the site will be removed untill payment is made, if 7 days pass with no payment the site will be dissabled untill payment is made.
All Jon Web Designs custom Joomla! templates will have a "Designed by Jon Web Design" link and facebook like button on their website in the footer of every page.
All Sitebuilder Website Templates will have "Designed by Jon Web Design and Powered by Sitebuilder" links and facebook like button on their website in the footer of every page.
This is non-negotiable. By hiring us to design your website you are agreeing to this, and that you understand that this link may NOT be removed without our consent.
Should you have a new layout designed for your Joomla! site by a company other than Jon Web Design, you may remove the credit from your website.
Upon completion of the project, Jon Web Design transfers all rights and ownership of CUSTOM designs and programming written by Jon Web Design to the client. Software such as Sitebuilder and third party graphics or programs are not transferred to the client and remain under copyright of their respective owners.
Free Preview Templates remain the property of Jon Web Design untill the project is completed, these are supplied for reference only.
Websites Built in Sitebuilder cannot be transferred to other hosting services, by paying for Sitebuilder you are paying for unlimited hosting to go with it, we can however integrate the site into existing email services seamlessly.
You may not under any circumstances use a Free Template Preview to construct your own site or instruct another designer to take this template for use with your project with them. Jon Web Design will follow up any person or company that steals its design property.
Jon Web Design reserves the right to resell custom designed web sites that remain unpaid by the original client, unaccepted mockups or other graphics created by Jon Web Design but not in legal use by the client.
Jon Web Design reserves the right to display websites and graphics that have been designed on its clients websites for the portfolio, and in any marketing material to aid as examples of our work.
Jon Web Design requires a 30% deposit before work begins on any Joomla web design project.
This deposit is non-refundable so be sure you are certain about getting your website built.
A request to terminate services must be presented to Jon Web Design in writing via Email.
Unless otherwise agreed apon Jon Web Design has a Guaranteed 60 Day Turnaround for your project. If Jon Web Design fails to complete your project within 60 days of the start date AND you have turned in all content, images and information requested in a timely fashion, you will recieve a full refund minus the deposit within 30 days of your written request. Otherwise, please follow the refund terms below.
Refund Amounts will be calculated in the following ways:
A design fee of $599 will be retained on projects where the design portion of the development has been completed, and the client has accepted the design, but whereas the development process of the project has not begun. (Upon payment, the design will be released to the client for use, see copyright & ownership clause)
Projects that are in the development process at the time the request for termination is received will be billed at the hourly rate of $50 per hour. Should the amount of time put into your project be greater than the deposit you have paid to Jon Web Design, you will be billed the difference. Upon payment of these fees, the work completed up to the time of termination will be released to the client.
Refunds will be processed within 30 business days of request by the client, if there is a refund amount due based on the terms above.
No completed update work will be refunded.
In the unlikely event that you encounter and error or bug with your website, no refunds are given but Jon Web Design will repair these bugs/error's free of charge if they were not the cause of the client.
Refunds on Hosting and Domain Names:
Because Jon Web Design resells hosting and domains for a larger company, we are unable to offer refunds on hosting and domain services.
If you are dissatisfied with the hosting services provided, we will be happy to work out a solution with you that will meet your company needs.
Refunds on the Sitebuilder Service:
The Site Builder services is Provided "as is".
Please the preview website we provide and demo login details before signing up to the service as no refunds can be given.
If you sign up to pay for the serivice you are aggreeing to the monthly fee for a minimum of 12 months, if you cancel the service all current paid fee's are forfeted.
If you are changing your website to a custom site or would like to purchase hosting or domain names,
you can negotiate for a percentage of the mothly fee's to be added as credit as far back as 6 months.
Please contact Jon Web Design to calculate your account credit.
Refunds on Logo Work and Graphic Work:
No Refunds are given for completed Logo Packages or Graphic Work.
Our Refund policies are clearly stated above, and all clients are asked to read and agree to our terms of service prior to the start of any project.
This is non-negotiable.
Jon Web Design reserves the right to change or update these terms at any time without prior notice.