New Support Ticket System and Knowledge Base

Jon Web Design has always taken supporting its customers very seriously, we love to help out with any problems or questions you might have when it comes to your website and hosting!

​So to further improve our support service we have introduced a new Email Ticket System and Knowledge Base to add on top of our existing phone and remote support service.

​This service is a free inclusion with all existing and new Sitebuilder Subscriptions, if you have a question email support@jonwebdesign.com.au to leave us a ticket.


We will either answer your ticket directly or provide you a link to a section in our knowledge base that answers your question. If you ask something new that will help others we will add a support article to the knowledge base so everyone can learn!

View ouR Knowledge Base