New Support Ticket System and Knowledge Base

Jon Web Design has always taken supporting its customers very seriously, I love to help out with any problems or questions you might have when it comes to your website and hosting!

​So to further improve our support service I have introduced a new Email Ticket System and Knowledge Base to add on top of my existing phone and remote support service.

​This service is a free inclusion with all new Sitebuilder Subscriptions, if you have a question email support@jonwebdesign.com.au to leave me a ticket.


I will either answer your ticket directly or provide you a link to a section in our knowledge base that answers your question. If you ask something new that will help others I will add a support article to the knowledge base so everyone can learn!

View ouR Knowledge Base