Frequently Asked Questions

  • Do you offer free design previews?

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    Yes! I am always keen to show off what a Sitebuilder website could look like for your business!



    Book in a Free Design Preview and Sitebuilder Demo Today!

    Free Web Design Preview
  • Are there any setup or design fees?

    Generally No, Jon Web Design does not require any setup or design fee with any of its Web Designs provided they fit into the scope of the subscription.  



    The subscriptions are all designed to be simple monthly payments and cover the majority of our clients.



    The only reason a design or migration fee would be quoted to you is if it falls largely out of scope for what the current subscriptions provide to meet your custom requirements. This would all be quoted beforehand so you can approve it before moving ahead.



    If you are unsure if your project falls outside of the current subscriptions get in touch!

    Contact Me
  • Are there any lock in contracts?

    No there are no lock in contracts with Jon Web Design and Sitebuilder, all subscriptions are month to month and you can cancel at any time!



    If you cancel your subscription your website will simply be suspended and archived for you so if you ever need it again you can just restart your subscription!

    Manage your Subscription
  • Do I need to pay extra for support or training?

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    My Subscriptions include 1 hour of Remote Support and Training per month so you can ask detailed questions and get a personalised remote tutorial!





    On top of this, You have unlimited email and site comment support for the quick questions along with a massive support database included!

    Get Support
  • Do I Need Web Hosting With Sitebuilder?

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    Unlike many traditional website hosts, you don’t need to purchase a hosting package with Sitebuilder. 



    All Sitebuilder websites are hosted on Amazon Web Services, one of the industry’s most trusted and secure cloud-based solutions. There is no limit to bandwidth or storage.



    The AWS hosting infrastructure ensures optimal performance and provides a fluid online experience for visitors to your Sitebuilder website.



    With a traditional web host your site shares disk space and CPU power with dozens or sometimes hundreds of other customers on a single server. If one of those websites experiences a notable traffic spike, all websites on the server can slow to a crawl.



    With Sitebuilder, your website is served across the entire server infrastructure that powers millions of websites and pageviews per day. If your website is featured on Social Media, TV or Radio in a marketing campaign, it won't cause as much as a hiccup in your site's performance, or the other websites hosted by Sitebuilder.



    Sitebuilder's powerful AWS web hosting system provides valuable peace of mind. Your site loads fast and remains live under any conditions. With performance and availability included, you can go focus on other things. One more feature to keep in mind - unlike other free web hosting services there are no ads when you build a site with Sitebuilder.

    Request a Migration
  • Is Sitebuilder SEO Friendly and Optimised?

    Yes! Sitebuilder is constantly updated with SEO Focused updates keeping you Searchable! 



    Automated best practices: Sitebuilder automatically implements optimizations like mobile-responsiveness, fast page loading, and compressed images.



    Built-in SEO settings: You can manually adjust meta descriptions, titles, alt tags and schema markup for further control.



    Site speed focus: They prioritize fast loading times, which are crucial for SEO.



    Analytics integration: Track your website's performance and identify areas for improvement.



    Learn more with a Free Demo!

    Free Sitebuilder Demo
  • Do you offer free website and email migration?

    Yes of Course! Jon Web Design can migrate an existing website and email into a Sitebuilder subscription at no extra cost! 



    Simply book in a free design preview and specify what type of migration you need I will provide a preview of what your site can be like in Sitebuilder!

    Request a Migration
  • Are domain names included in a Sitebuilder subscription?

    Yes! You are given two domain names as part of your subscription, one is set as primary and the other is redirected to the primary, this allows you to register a  .com.au and a .com domain to protect your brand!



    If you have existing domains they can be transferred into your Jon Web Design subscription free of charge to save you on renewals!

    Request a Migration
  • Is Sitebuilder easier to use than WordPress?

    Having used both over the years I would have to say a resounding Yes, Sitebuilder is easier than WordPress to use!



    Sitebuilder takes all the headaches out of owning a website, this includes all the traditional things you would need to do to setup and maintain a Content Management System based Website. Sitebuilder combines the hosting, editor, features and security updates in one streamline package keeping you up to date. WordPress websites can be very powerful but because of their complexity they can be confusing for anyone but a web developer or very experienced users to maintain with security patches and update with information.





    For full details, view this article:

    Read Article

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